Privacy Policy

Last Updated: 11/01/2024

Thank you for visiting Edmentum.com, which is owned and operated by Edmentum, Inc. (“Edmentum”). This Privacy Policy applies to your use of this website and any and all other websites operated by or on behalf of Edmentum or Edmentum’s subsidiaries and affiliates, including Apex Learning Inc. (collectively, “Edmentum Companies”) that expressly direct you to this Privacy Policy webpage (each, a “Website”). This Privacy Policy describes how we may collect, use, and disclose personal information from Website visitors (referred to in this policy as “you” or “your”); it applies only to Edmentum’s general website audience and not to Edmentum’s educational products. The policy applicable to Edmentum’s education products is located here.

By accessing or using any of the Edmentum Websites, you acknowledge that you have read and understood this Privacy Policy. If you are do not agree with our practices as articulated in this Privacy Policy, please do not access or use the Websites.

In addition to reviewing this Privacy Policy, please also review our Website Terms of Use because the Website Terms of Use and all its terms and conditions are an agreement between you and us.

Contents

Personal Information We Collect

When you visit our Websites, we may collect certain information that identifies or reasonably relates to a specific person or household, or that is otherwise defined as personal information, personal data, or protected data under applicable laws (“Personal Information”).

In some cases, we collect this Personal Information only when you choose to provide it. For example, if you request information about our education products, ask a question of our customer support team, or subscribe to our blog or newsletter, we will ask you to provide certain Personal Information so that we may respond to your request. This may include information such as your first and last name, job title, school name, email address, state, and where relevant, the product or service you are interested in.

If you choose to apply for a job with Edmentum through our Websites, we might collect your name, address, email address, phone number, employment history, and salary needs.

In addition, we may collect similar Personal Information about you from third parties such as advertising networks, data brokers, and social media platforms.

If you choose to make a donation to our nonprofit foundation, you may choose to provide us with your name and contact information as well as the amount of your donation. Your credit card information or other financial account details are not processed by us but by our third party payment processing provider.

A Note About Children

Our Websites are intended for general audiences, and not for individuals under the age of 13 or otherwise under the age of consent in each region in which we operate (“children,” “child”). We do not knowingly collect Personal Information from children. Should we learn that we have inadvertently collected Personal Information from a child, we will take steps to promptly delete it.

Usage Information and Cookies

When you access our Websites, our servers automatically collect the Internet Protocol (“IP”) address associated with your computer. We may also collect additional information such as the device ID, browser type and version, the operating system of your device and language, country, the URL of the website you visited before reaching one of our Websites, what you click on while visiting our Websites, the time you spend on our Websites, as well as areas in the Websites you visit most frequently and when (“Usage Information”).

We use this information to help us administer the Websites, provide you with a personalized experience and remember your preferences, monitor the security of the Websites, diagnose technical problems, and for our marketing purposes. We also analyze the information for aggregate trends about how our Websites are used and to help improve our Websites.

To collect Usage Information, we use the following technologies:

     Cookies. Cookies are small data files sent by a website and stored on the computer or device at the request of that site. Cookies store information related to a user's browser to enable us to recognize the browser on return visits to our Websites and to remember your preferences.

     Pixel tags. A pixel tag (also referred to as a “clear gif” or “web beacon”) allows us to track the online usage patterns of the Websites and to understand which links are clicked. When we send you emails, pixel tags also allow us to track which emails are opened.

     HTML5 Storage. HTML5 storage or local storage allows us to distinguish your device from others and to remember information that might be important for the functioning of the Websites, such as to remember your location preference or your logged in state. Typically, HTML5 storage is only deleted if all Internet history, cache, and cookies are deleted. Check your browser controls for information on how to delete your HTML5 storage.

     Clicktracking. Clicktracking allows us to collect “clickstream data” about your visit to our Websites. This includes information about what you click on when you visit our Websites and how you interacted with certain features. This might also include the order in which you click on buttons or links on a Website page, which could allow us to develop insights about how you use our Websites and your interests in relation to our Websites.
 

Third Party Cookies and Tracking

We use third-party service providers to help us to collect and understand Usage Information, for marketing and remarketing purposes, including to serve advertising. Most browsers can be set to detect browser cookies and to let you reject them, but if you do so, you may not be able to access all features and functionalities of the Websites.

A list of companies that use cookies on our Websites, the services they provide, and information on how you may opt out of certain cookies is included in our Cookie Notice. You may make choices about cookies placed by us or our third parties on our Websites by visiting our preference center in the regions where it is made available to you. In addition, if you do not want to have cookies placed on your browser by third parties, many of them also offer ways to opt out. To learn more about browser cookies, including how to manage or delete them, refer to the “Tools,” “Help,” or similar section of your web browser.

We do not serve targeted advertising on our Websites. However, when you use the Internet, we and our third parties, as well as unaffiliated third parties including ad networks, website analytics companies, and social networking platforms, may use tracking technologies, including those described above, to collect information about your online activities over time and across our and unrelated websites. We and they may use this information to measure the effectiveness of our advertising and to target advertisements for products and services that may interest you.

As with most websites, we do not honor “do not track” (“DNT”) signals transmitted by web browsers as there is no industry standard for implementing such programs. For more information about third-party advertisers and how to prevent them from using your information, visit , , or . If you do want to opt out using these tools, you will need to opt out separately for each of your devices and for each web browser (such as Chrome, Edge Firefox, Safari or others) that you use on each device.

To find out more about DNT, please visit . Note that DNT is different than the Global Privacy Control (GPC), which we do respond to in certain territories, as applicable. To find out more about GPC, please visit .

 

How We Use and Disclose Your Personal Information:

We do not access or disclose your Personal Information except as noted at the time that we request it or as listed below.

  • To provide our Websites: to maintain and administer our Websites, and to protect the security of our Websites, databases, other technology assets and business, including through the support, services and security provided by our third parties.
  • To communicate with you: including to respond to your requests, resolve support issues, notify you about changes to the Websites, and to otherwise communicate with you and solicit feedback on your experiences with our education products.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of our assets, whether as an ongoing concern or as part of liquidation or similar proceeding, if ever applicable, in which case we may need to transfer your Personal Information to that re-organized entity or new owner after the sale or reorganization for them to use in accordance with this Privacy Policy.

Our legal basis for these practices, where applicable, is fulfillment of our legitimate interests, to allow us to perform our obligations and provide you with access to our Websites, and to change our business.
 

  • To investigate and respond to any known or suspected violation of our Terms of Use, to prevent fraud or other illegal activity, including to share Personal Information with entities assisting us in such investigations and as may be required by applicable law.
  • In connection with legal or regulatory obligations: to protect our rights or the rights and safety of our users, or as necessary in the event of a court order, regulatory inquiry or other lawful request. Provided, however, that unless legally prohibited, we will direct any such request to you or notify you before responding unless to do so would prejudice the prevention or detection of a crime.

Our legal bases for these practices, where applicable, are to fulfill our legal obligations and legitimate interests, such as to allow us to ensure the legality of our Websites and to cooperate with law enforcement and regulatory authorities.

  • To provide you with marketing materials: to provide you with updates and offers about our products, including those that we determine may be of interest to you, and to determine what we believe to be your likelihood of purchasing our products. At any time, you may unsubscribe or opt-out of further communication on any electronic marketing communication by using the link labeled “unsubscribe” available in each email communication or by contacting us at info@edmentum.com.

Our legal basis for these practices is your consent where such consent is required.

How You May Modify Your Information:

If you would like to review, correct, update or request that we delete Personal Information you have provided to us, please contact us at privacy@edmentum.com and specify what you would like to review, correct, update or have deleted.

Third Parties:

We may contract with third parties to support our delivery of our Websites and to provide certain features on our behalf, such as data hosting, analytics, content delivery, maintenance, email and marketing management, payment and donation processing, security and similar functions. These third parties may require a limited amount of information, including Personal Information, in order to deliver their services.

We may also retain, use and share aggregated user information that is not linked or linkable to Personal Information for legally permissible purposes.

Third Party Links and Social Media:

Our Websites may contain links to unaffiliated third party websites, including social networking websites via links, plug ins, and widgets. The fact that we link to a website is not an endorsement of that website and does not represent any affiliation with that website. We do not control third party websites or their privacy practices, and do not have any influence on how those third party websites may operate.

These plug ins and widgets may provide information to their associated social networks or third parties about your interactions with pages that you visit on our Websites, even if you do not click on or otherwise interact with the plug in or widget. Information is transmitted from your browser and may include an identifier assigned by the social network or third party, information about your browser type, operating system, device type, IP address, the URL of the web page where the widget appears, and other information as determined by the social network or third party. We encourage you to read the privacy policies and other legal terms of other websites you visit.

Security

We implement physical, administrative, and technical safeguards to help protect the confidentiality, integrity and availability of your Personal Information. We host Personal Information in secure, cloud-based environments that use firewalls, encryption and other industry-standard technologies in an effort to prevent interference or access from outside intruders. The Internet, however, is not perfectly secure and we are not responsible for security breaches not reasonably within our control.

Data Retention:

We only retain personal information as long as necessary to fulfill the purposes for which it is processed, or to comply with legal and regulatory retention requirements. Legal and regulatory retention requirements may include retaining information for: audit and accounting purposes, statutory retention terms; the handling of disputes; and the establishment, exercise, or defense of legal claims in the countries where we do business. We retain contractual relationship information for administrative purposes, legal and regulatory retention requirements, defending Edmentum’s rights, and to manage Edmentum’s relationship with you. When personal information is no longer needed, we have processes in place to securely delete it, for example by erasing electronic files and shredding physical records, or to anonymize it.

Marketing Opt-Out Policy:

We may send you emails with information about our products that we believe may be of interest. You may opt out of receiving these email messages from us by clicking on the “unsubscribe” link found at the bottom of every email that we send or by contacting us at info@edmentum.com.

We do not send email messages on behalf of third parties.

Notice For California and Other US Residents:

Certain US state laws, including the laws of California, provide their residents with certain rights related to their Personal Information, as described below. We provide these rights to all US residents.
 

Right to Know and Access Personal Information: You may access Personal Information we maintain about you and request to receive it in a machine-readable copy that is readily available to you by using the methods provided below. If we grant your request, we will provide you with a copy of the Personal Information we maintain about you in the ordinary course of business. We may not fulfill some or all of your request to access as permitted by applicable law.

Right of Correction: You have the right to correct inaccuracies in the Personal Information we maintain about you.

Deletion of Personal Information: You may ask us to delete the Personal Information we maintain about you by using the methods provided below.

Right to Opt Out of “Sale” or “Sharing” of Personal Information: You may opt out of what California and other US state laws consider to be the “sale” or “sharing” of your Personal Information. For our Websites, this means transfer of your Personal Information to certain third parties for their targeted advertising purposes. You may opt out of this practice by clicking on the “Do Not Sell My Personal Information” link on the footer of our Websites, or by clicking here and following the instructions.

Please note that before we are able to fulfill your requests regarding certain rights, we are required by law to verify your identity in order to help prevent unauthorized access to your data. In addition, please note that the rights listed above are subject to certain exemptions to safeguard the public interest (for example, to prevent or detect a crime) and our interests (for example, to maintain legal privilege). As a result, requests to exercise these rights may be granted in whole, in part, or not at all, depending on the scope and nature of the request and applicable law. Where required by applicable law, we will notify you if we are unable to fulfill your request and of any reasons why we are unable to honor your request.

Authorized Agent: When authorized by your state law, you may be allowed to use an authorized agent to exercise any of these privacy rights on your behalf. If you are an authorized agent acting on behalf of a US resident as permitted under applicable state law to communicate with us or to exercise a privacy right, you must be able to demonstrate that you have the necessary authorization and access to act on behalf of the resident. If you are an authorized agent trying to exercise rights on behalf of a Edmentum user, please contact us at the contact information below with supporting verification information required under applicable state law.

To Exercise Your Rights

Please visit this page or contact us using the information below in order to exercise the rights described in this section. If you have any questions or concerns regarding your rights or this Privacy Policy, you may contact us at

5600 West 83rd StreetSuite 300, 
8200 TowerBloomington
MN 55437
800.447.5286
privacy@edmentum.com

We will comply with your rights within the time frame required by applicable law.

Non-discrimination: We don’t discriminate or otherwise penalize anyone for exercising their rights under this Privacy Policy.

The chart below reflects our current practices and our practices that have been in place over the past 12 months.

Categories of Personal Information we Collect
  • Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with our website site, application, or advertisement;
  • Geolocation data;
  • Identifiers such as your IP address.

If you participate in certain optional website features, we may also collect:
 

  • Identifiers such as your full name, email address and phone number, and optionally, your photo, postal address, and billing information;
  • Categories of personal information described in subdivision (e) of California Business and Professions Code Section 1798.80 are your name, address, and telephone number, employment and employment history and education history;
  • Commercial information, including records of products and services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies;
  • Donations made;
  • Inferences drawn from any of this information to create a profile reflecting your preferences, characteristics, preferences, and predispositions.

We do not collect Sensitive Personal Information as the term is defined under California law.

Categories of sources from which the Personal Information is collectedWe collect the Personal Information directly from you and from third parties, including advertising networks, data brokers, and social media companies.
Business or commercial purpose for sharing or selling Personal Information

We collect your Personal Information to provide the website and for the following purposes:
 

  • Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity;
  • Debugging to identify and repair errors that impair existing intended functionality;
  • Sending you marketing information;
  • Providing customer service;
  • Undertaking internal research for technological development and demonstration;
  • Maintaining the quality of our service and to improve, upgrade, or enhance our service;
  • Enabling interest-based advertising.
Categories of third parties with whom we may "share" or "sell" Personal InformationWe disclose your Personal Information to service provides who support us in delivering the Websites, as described above. We may also share your Personal Information with certain third parties, such as social networks, analytics companies, and advertising networks, which may use your Personal Information for their commercial purposes or for the commercial purposes of others. We use this information to understand how our Websites are used, to serve the advertising you see after you’ve visited our Websites, and to understand the efficacy of our advertising. Advertising, marketing, and social media companies may use your Personal Information for their targeted advertising purposes, which certain state laws consider to be a "sale" or "sharing" of Personal Information.
Specific pieces of Personal Information we have collected
  • Internet Protocol address, device ID;
  • Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with our Websites;
  • Geolocation data;
  • If you choose to participate in certain optional features, your first and last name, work email, phone number, employer, job title, products of interest, employment history, education and salary needs, purchase history, and donation history;

and inferences drawn from any of this information to create a profile reflecting your preferences, characteristics, preferences, and predispositions.

California “Shine the Light” Rights: California residents may obtain from us once a year, free of charge, a list of third parties to whom we have disclosed Personal Information (if any) for direct marketing purposes in the preceding calendar year. If you are a California resident and you wish to make such a request, please send an e-mail with “California Privacy Rights” in the subject line to us at privacy@edmentum.com.

Additional Information for Users from the European Economic Area (EEA), Switzerland, and the United Kingdom (UK):

When you access our Websites, we function as a “data controller” under the General Data Protection Regulation (“GDPR”). In some cases, we will ask for your consent so that we may process your Personal Information. In other circumstances, we may rely on a different lawful basis, as explained in the section, “How we Use and Disclose Your Personal Information.”

If you are located outside of the United States, please be aware that your Personal Information will be transferred to, processed and stored in the United States. By submitting your Personal Information, you understand that we may transfer, process and store your information in this way.

Wherever the Personal Information is, it will be treated in accordance with this Privacy Policy and applicable privacy laws of the United States. These laws may be different from the privacy laws in your country. However, this does not change our commitments to safeguard your privacy. In addition, we will comply with applicable laws relating to the cross-border disclosure of your Personal Information. Where required, we will implement Standard Contractual Clauses with our third parties or rely on another appropriate transfer mechanism to ensure that the transfer of your Personal Information outside of your country is lawful. You may request details of the transfer mechanisms that we rely on to transfer Personal Information outside of your country by emailing us at privacy@edmentum.com.

Additional Rights:

The laws in your country may provide you with additional rights related to your Personal Information as described in this section, or they may limit these rights. In such cases, the rights we provide will comply with applicable laws.

For example, if you are based in the EEA, you may have the right to access, update or correct your Personal Information, to request deletion of your Personal Information, and to object to certain processing, including that related to marketing, to receive a machine-readable copy of the Personal Information about you that you provided to us, or in certain circumstances, request that we transfer that Personal Information to a third party.

In addition, where you provided your consent to allow us to process your Personal Information, you may withdraw that consent by contacting us using the details provided in the “Contact” section. You may also restrict how we use your Personal Information while a complaint is being investigated.

Your exercise of these rights is subject to certain exemptions to safeguard the public interest (for example, to prevent or detect a crime) and our interests (for example, to maintain legal privilege). If you contact us to exercise any of these rights, we will respond within the time period required by law.

Updates to This Privacy Policy:

As our Websites evolve, we may make changes to this Privacy Policy. We will let you know about the changes by providing notice within the Websites or in some other manner as required by law. The “last updated” note at the top of this Privacy Policy indicates when it was last revised, and updates will become effective when they are posted.

Contact:

If you have any concerns or complaints about how we handle your Personal Information, or if you have questions regarding this Privacy Policy, please contact us at:

5600 West 83rd Street
Suite 300, 8200 Tower
Bloomington, MN 55437
privacy@edmentum.com

If you have concerns or complaints regarding this Privacy Policy or our data handling procedures, you may have a right to lodge a complaint with a supervisory authority.

Our Data Protection Officer may be reached at privacy@edmentum.com.